Logging In for the First Time

Logging in with a Secure Access Code (SAC). When you use a SAC, we send a one-time code to an email address, text message number, or phone number that is on file for you.

Note:  If you do not already have a login ID, you will be asked to identify yourself with your name, last four of your social security number, date of birth and zip code.

To log in for the first time with a secure access code

  1. On the Login page, do the following:
    1. Select I am a new user.
    2. Enter your name, last four of your social security number, date of birth and zip code.
    3. Select Submit.
  2. On the Select Secure Access Code Target page, click or tap one of the contact methods to send a secure access code.
  3. On the Enter Secure Access Code page, do the following:
    1. When the code arrives, enter the code.
    2. Select Submit.
    3. If prompted to register the device, click or tap Register Device.
  4. Enter a password, then re-enter it in the Confirm Password field.
  5. Select Submit.
  6. Update your online profile and click or tap Submit Profile.
  7. Read the agreement on the Disclaimers page and click or tap I Accept. When you accept the agreement, the Home page appears.