Liberty is committed to supporting Hurricane Ian relief efforts in our local communities.

BRADENTON – SARASOTA – VENICE

We have partnered with Sewell Trucking to provide immediate relief to the victims of Hurricane Ian in Bradenton, Sarasota, and Venice. Liberty and Sewell have been collecting donations which will be delivered to Florida for distribution and aid.

Donations will include non-perishable food items, bottled water, personal hygiene products, and other donations.

Liberty will also be selling 941 STRONG t-shirts at our Florida branch locations for $15. One hundred percent of the proceeds go to the American Red Cross. Get one while they last at any of our branches!

In our rush to provide relief, our CEO Ryan Powell said, “We care about the health and wellbeing of every single one of our customers, employees, and the communities they are a part of. We are working hard to help them in their time of need, hurricane or otherwise.”

Read News Journal article.

Helpful information

Liberty Savings Bank Mortgage Servicing Contact Information

Liberty Savings Bank Claims Department (Insurance) ‐ 866‐222‐8118

Liberty Savings Bank Disaster Assistance/Recovery Team: 866‐768‐7354
A team of employees dedicated to handle calls for borrowers specifically affected by the disaster.

Liberty Savings Bank Customer Service Number: 866-224-0131
Monday-Friday 8:30 AM – 8:00 PM EST
Saturday 8:30 AM – 5:00 PM EST

Customer Correspondence Address:
Liberty Savings Bank, FSB
PO Box 77404
Ewing, NJ 08628

Disaster Relief Contact Information

www.DisasterAssistance.gov ‐ Website dedicated to Disaster Assistance for those affected.

FEMA‐ 1‐800‐621‐FEMA (3362) or online at https://www.fema.gov/disasters/.
FEMA site with specific information

Homeowners HOPE Hotline: 1-888-995-HOPE (4673)

American Red Cross: 1-800-733-2767

Matthew 25 Ministeries works with organizations like Liberty Savings Bank to collect non-perishable food items, bottled water, personal hygiene products, etc., and will distribute them in the Hurricane Ian disaster area. Check the Matthew 25 Disaster Relief Resource Location Map for the distribution center closest to you.

Sarasota County homeowners who suffered damage to their roofs from Hurricane Ian may now be eligible for Operation Blue Roof, a federal program that provides fiber-reinforced sheeting to cover roofs until arrangements can be made for permanent repairs.
Operation Blue Roof is a priority mission managed by the U.S. Army Corps of Engineers for the Federal Emergency Management Agency. This is a free service to homeowners. Operation Blue Roof protects property, reduces temporary housing costs, and allows residents to remain in their homes while recovering from the storm.
Residents are encouraged to sign up and check the status of their applications through the online portal available at BlueRoof.us. The online process takes 5 minutes or less to complete.
Residents can call the toll-free number at 888-766-3258 to speak to a live operator and apply, but you should expect the process to take up to 20 minutes. Hours of operation for the phone line are 8 a.m. to 8 p.m.
To qualify for the Blue Roof program:
The home must be the primary residence of the person or household requesting the emergency roof covering; AND

  • The residence has NO more than 50 percent of the roof framing damaged. The framing must support the plastic sheeting as a temporary repair, and be able to provide safe shelter once contractors install the tarp; AND
  • The resident certifies that he or she is the owner of the residence requested to be covered OR is a renter that has obtained legal permission to continue occupying the residence until more permanent repairs are made; AND
  • The resident certifies that they will shelter in the residence that they have requested to be covered; AND
  • The roof must be standard roof shingles, or a similar material that will allow contractors to nail the tarp in place.

Contractors will consider repairs to metal roofs and mobile homes on a case-by-case basis and will install the cover if possible. Contractors cannot cover roofs made of materials such as slate, asbestos or clay tile, or other material which would be exceptionally difficult to repair, or would likely be damaged during tarp installation.
For more information, visit BlueRoof.us.
For full details, view this message on the web

Total Aluminum 941-249-7945 is offering to haul away any downed pool cages FOR FREE. They do not care if you are a customer now or ever. They are concerned for the safety of people and animals.

Hurricane debris pick-up plus more from the VABR.

Frequently Asked Questions

Q: Who should I contact regarding damage to my property?
A: You should contact your insurance company advising them of the damage to your property. If you have flood
insurance and have not already begun the claim process, please contact your insurance carrier directly. Once the claim
has been filed with your insurance carrier, you may contact our Claims department at 866‐222‐8118 or online at
InsuranceClaimCheck.com/mortgage.

Q: What happens if I don’t have flood insurance?
A: If you do not have flood insurance, please contact FEMA at 1‐800‐621‐FEMA (3362), or visit FEMA online at
DisasterAssistance.gov, to review assistance options that are available to you.

Q: I received a claims check from my flood insurance carrier and it is made out to my mortgage company.
A: Typically, your mortgage company will also be listed on your insurance claim check and therefore require our endorsement. This is due to both federal regulations and your mortgage agreement to ensure your property is restored back to normal as soon as possible. Once funds are received along with proper documentation, funds will be disbursed and mailed within 3‐5 days. If your check is approved to be endorsed, it will be mailed back within 2 days of receipt. Please contact our claims department at 866‐222‐8118 to begin the claim process.

Q: I received an emergency/mitigation funds check. How do I have the check endorsed?
A: Emergency checks may be referred to as “advanced checks,” “good faith checks” or “emergency checks” which are
immediately issued by an insurance company before the adjustor worksheet is prepared.
A claim check is considered an emergency check if the check stub or enclosed letter from the insurance company states
the check was issued as “emergency funds.” Checks approved to be endorsed will be mailed back within 2 days of
receipt. Please contact our claims department at 866‐222‐8118 to discuss the emergency check endorsement process.

Power out? Check for updates at Florida Power and Light – FPL.

To stay informed, visit our Government Portal and check it as the storm passes for detailed information about your area, including: outages by county; critical infrastructure facilities affected; and other resources.

Power out? Check for updates at Peace River Electric Cooperative – PRECO.

Visit Peace River Electric Cooperative’s storm page.

Business Damage? Share your info to expedite responses.

The Florida Department of Economic Opportunity (DEO) and the State Emergency Response Team (SERT) activated the Business Damage Assessment Survey in response to Hurricane Ian. Survey responses will allow the state to expedite Hurricane Ian recovery efforts by gathering data and assessing the needs of affected businesses. IT IS IMPORTANT TO SHARE YOUR INFORMATION ON DAMAGE/LOSS ASAP.

Results from the Business Damage Assessment Survey will be shared with various federal, state, and local agencies to implement appropriate relief. Businesses can complete the survey online or visit FloridaDisaster.biz and select “Hurricane Ian” from the dropdown menu. If you need additional assistance with your business, please call 850-815-4925 between the hours of 8:00 a.m. to 6:00 p.m. or email ESF-18@em.myflorida.com.

Look out for scammers.

Whenever a disaster like Hurricane Ian strikes, scammers look to rip people off. Before a hurricane strikes, we often hear about excessive pricing for products such as food, water, groceries, generators, and other emergency supplies. After the hurricane passes, scammers will look to take advantage of people’s desperation with pressure sales tactics, unfairly high prices, or incomplete projects.

If you believe that you have been contacted by a scammer, you can reach out to:

Detective James Browning
Special Investigations
Venice Police Department
941-236-9056
jbrowning@venicefl.gov